Recent User Reviews
Promises and very rude salesman. Call you out of the blue that someone wants your business. Then ghost and ghost. I want this company shut down!
Submit Your Review
Total Merchant Services Company Overview
Total Merchant Services (TMS), founded in 1996 and headquartered in Woodland Hills, California, is a payment processing company offering a range of services to small and medium-sized businesses. Their offerings include credit and debit card processing, point-of-sale (POS) systems, mobile payments, virtual terminals, and e-commerce integrations. TMS operates as a registered Independent Sales Organization (ISO) and partners with Global Payments for back-end processing.
In 2017, TMS was acquired by North American Bancard but continues to operate under its own brand name. The company provides POS hardware and software under the brand name “Groovv,” which includes features like inventory management and sales tracking.
TMS typically offers three-year contracts with an early termination fee of $295. Additional fees may include a PCI compliance fee of up to $95 per year. The company uses a tiered pricing model, but specific rates are not publicly disclosed.
Customer experiences with TMS are mixed. Some clients appreciate the range of services and support, while others report concerns about contract transparency, customer service, and equipment leasing practices. The company holds an A+ rating with the Better Business Bureau, though customer reviews vary.
Notices and Disclaimers
The information provided on this website is for general informational purposes only. PaymentPop.com is not owned by, affiliated with, or endorsed by any specific payment services providers. All trade names and logos displayed are used solely for identification purposes of the products and services mentioned on this website. In some cases we may earn an affiliate commission if you choose to due business with a processor visited from one of our webpages; however, we do not accept payments for inflated reviews or ratings and we only enter into affiliate agreements with providers that meet our high standards for transparency and customer service.