About EmeraldPay
Overview
EmeraldPay is the trade name of Emerald Business Solutions, LLC, a merchant services provider based in Celebration, Florida. The company has been processing payments since 2009 and is a registered Independent Sales Organization of Wells Fargo Bank, N.A. of Concord, California. It offers credit and debit card processing, point-of-sale hardware, online payment gateways, and related business tools to small and mid-sized merchants across the United States.
Products and Services
EmeraldPay is an authorized reseller of the full Clover point-of-sale lineup, including Clover Compact, Flex, Mini, Station Solo, Station Duo, Kitchen Display System, and Ordering Kiosk. The company also resells Verifone and PAX terminals, supports online processing through its own Emerald Gateway as well as eProcessing Network and Authorize.Net, and offers a check processing product branded Emerald Check. It supports a cash discount program as an alternative to standard processing pricing. Target industries include retail, restaurants, dental practices, car dealerships, nail salons, tire shops, med spas, and pet grooming.
Pricing
EmeraldPay does not publish a standard rate schedule on its public website. The company markets two main pricing approaches: a traditional processing program with custom rate quotes, and a cash discount program designed to offset processing costs by building them into the customer-facing price.
Processing Programs
The traditional program is presented as transparent interchange-based or tiered pricing quoted from a review of the merchant's prior processing statement. The cash discount program builds processing costs into shelf prices and offers a discount to customers who pay in cash. Both programs are quoted on a per-merchant basis after a statement analysis rather than from a fixed published rate card.
Hardware and Software
Clover hardware is sold or financed by monthly plan. Published starting prices on the company website are $49 per month for the Clover Compact, $79 per month for the Clover Flex, $99 per month for the Clover Mini, and $209 per month for the Clover Station Duo. Software plans for the Clover devices are billed separately. Set-up fees and statement fees are advertised as $0 on the company's marketing pages, with the underlying processing fees disclosed at quote time.
Contact
Recent User Reviews
We’ve had a reliable experience with EmeraldPay from the start. The onboarding process was handled efficiently, and the team was responsive to our questions. Payment processing has been smooth, and the system has been easy for our staff to manage.