Overview
Transparent Merchant Services is a payment processing company headquartered in Scottsdale, Arizona, founded in 2013 by Dustin Sparman.
Products & Services
The company offers credit and debit card processing, point-of-sale (POS) systems, virtual terminals, and mobile payment solutions. It primarily serves small and mid-sized businesses, with a focus on card-present transactions. Reported hardware partnerships include Ingenico countertop terminals, the Poynt 5 virtual terminal, and Walker mobile payment equipment.
Pricing
Processing Rates
Transparent Merchant Services does not publish a full rate schedule on its website. Pricing reported by user reviews and expert content is structured as a monthly subscription with interchange pass-through plus a flat per-transaction fee, rather than a percentage markup on processing volume.
Reported Subscription Plans
User reviews and expert content describe two main subscription tiers. The Pro Plan is reported at a monthly fee of $49.97 with a $0.19 per-transaction fee, intended for merchants processing up to 500 transactions per month. The Elite Plan is reported at a monthly fee of $99.97 with a $0.09 per-transaction fee, intended for merchants processing more than 500 transactions per month. Both plans are reported to cap processing volume at approximately $100,000 per month (about $1.2 million per year). Merchants are responsible for interchange and card-brand assessment fees in addition to the subscription costs.
Other Fees
An annual PCI compliance fee of $99 is reported. User reviews and expert content describe month-to-month agreements with no early termination fee. POS equipment is reported to be available for rental at $9.95 per month, purchase at $249, or at no cost to merchants processing more than 300 transactions monthly.
Contact
Ownership/Leadership: Dustin Sparman
Address: 8300 N. Hayden Road, Suite A207, Scottsdale, AZ 85258
Phone: (480) 467-0219
Website:trytransparent.com
Merchant Reports
Write a review →I’ve left many different forms of messages for their sales dept. to contact me as a potential customer, but my efforts were fruitless. Can you imagine a company not responding to a potential customer’s numerous messages???? I shudder to think how they treat their existing customers!!!! **POOR SALES SERVICE**