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Universal Processing Company Overview
Universal Processing, LLC (also known as “uP”) is a payment-processing fintech firm founded in 2003, headquartered in New York City. It acts as a merchant services provider and Independent Sales Organization (ISO), offering credit card transaction processing, point-of-sale (POS) hardware and software, mobile and online payment solutions, countertop terminals, gift card and loyalty card programs, and reporting/analytics tools. The company also provides merchant financing and marketing support. Leadership is headed by founder and CEO Saint Hung. Universal Processing serves thousands of businesses in the U.S., especially small and mid-sized merchants. It is minority-owned and has been recognized in business growth and Asian American business communities. Recent expansions include opening a new headquarters facility and extending multilingual support. Customer complaints, however, point to issues such as contract fee terms, early termination fees, and account cancellation difficulties.