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Zuma Customer Reviews

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About Zuma

Overview

Zuma Payroll & Processing, Inc. is a New York-based payroll, human capital management, and credit card processing company founded in 2006. The company serves small and mid-sized businesses across the United States with a bundled offering that combines payroll administration, HR support, and merchant processing through a single dedicated representative.

Zuma’s product suite includes full-service payroll, employee onboarding, tax filing, time and attendance, benefits administration, and credit card acceptance for businesses that want to consolidate payroll and payments under one vendor. The company emphasizes a high-touch service model in which each client is assigned a dedicated success manager rather than routed through general customer support.

Pricing

Published Rates

Zuma Payroll & Processing does not publish processing rates, payroll per-employee pricing, or contract terms on its website. Prospective customers are directed to request a quote or speak with a representative to receive pricing tailored to their business.

Reported Pricing

According to user reviews and expert content, Zuma quotes pricing on a case-by-case basis tied to business size, transaction volume, and the mix of payroll and merchant services bundled into the contract. Reviewers commonly describe the cost as competitive against larger national payroll providers, though specific processing rates, monthly fees, and contract termination conditions are not publicly disclosed.

Contact

Ownership/Leadership: Chris Caputo, Chief Executive Officer

Address: 175 Broadhollow Rd Suite 190, Melville, NY 11747

Phone: (888) 686-0080

Website:zumapay.com

Recent User Reviews

June 4, 2025

Zuma has completely simplified how we handle office supply procurement. The interface is clean, orders are fast, and our whole team saves time by not jumping between vendors. It’s efficient, cost effective, and makes purchasing way less of a headache.

Lindsey Moore

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