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Advanced Merchant Services Customer Reviews

See what customers report about Advanced Merchant Services’ card processing, pricing, contract terms, and support experience.

UPDATED JUN 20251 MERCHANT REPORTS

Processor Rating

5.0
Advanced Merchant Services

DISTRIBUTION � 1 REPORTS

5★1
4★0
3★0
2★0
1★0
Overview

Advanced Merchant Services, Inc., now operating publicly as Advanced Payments, is a Jacksonville, Florida-based merchant services provider that offers credit card processing and related payment solutions to small and mid-sized businesses. The company is a registered ISO of Wells Fargo Bank, N.A., of Concord, California, and of Esquire Bank of Jericho, New York.

Services and Equipment

Advanced Merchant Services supports acceptance of Visa, Mastercard, American Express, Discover, and Diners Club, along with check acceptance. The company markets point-of-sale systems, traditional countertop terminals, payment gateways, mobile and app-based payment solutions, gift and loyalty programs, capital funding, and high-risk processing. It positions itself nationally across retail, restaurant, lodging, and card-not-present markets.

Pricing

Advanced Merchant Services does not publish processing rates, monthly fees, or contract terms on its public marketing pages. Quotes are issued only after a sales representative engages with a prospective merchant.

Reported Pricing

According to user reviews and expert content aggregated by independent processing review sites, pricing is typically presented in tiered structures with rates set per merchant. Reviewers describe monthly statement fees, PCI compliance fees, and early termination fees in addition to per-transaction processing costs, with effective rates that often exceed initial quotes.

Equipment

Merchants who acquire terminals through Advanced Merchant Services sometimes do so via separate third-party equipment lease contracts. Reviewer reports describe multi-year, non-cancelable lease totals that can substantially exceed the retail cost of comparable equipment.

Contact

Ownership/Leadership: Jason Felts (CEO and Owner)

Address: 7077 Bonneval Road #120, Jacksonville, FL 32216

Phone: 888-355-8472

Website:advancedhq.com

Merchant Reports

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June 4, 2025

We’ve been with Advanced Merchant Services for over two years now, and the experience has been rock solid. They’re upfront about pricing, there are no hidden fees, and the service just works. It’s great knowing we don’t have to constantly chase down answers or worry about sudden rate changes.

Heather Nolan

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