Recent User Reviews
Eschelon Merchant Services gave us a level of attention we didn’t get with other providers. They took the time to explain everything clearly and got us set up with a system that fits our day to day operations. Transactions are smooth, and their support team is always on point.
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Eschelon Merchant Services Customer Reviews
Eschelon Merchant Services is a credit card processing company that provides payment solutions to small and medium-sized businesses. Its services include traditional point-of-sale (POS) systems, mobile payment options, virtual terminals, and online payment gateways. These tools allow merchants to accept payments in person, over the phone, and through e-commerce platforms. The company supports transactions made with major credit and debit cards.
Eschelon Merchant Services appears to work through independent sales agents to acquire customers. This approach can lead to differences in pricing, contract structure, and disclosure of terms. Some users have reported long-term contracts with early termination fees and equipment leases that are not easily canceled. Equipment offerings include countertop terminals and wireless devices suited for mobile businesses.
The company provides transaction reporting and basic customer support, though feedback on service quality and contract transparency varies. Eschelon targets businesses that need payment processing infrastructure but may not provide many advanced or industry-specific features. Overall, the services are positioned to support basic payment acceptance for brick-and-mortar and online merchants.
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