Finvi Customer Reviews

Finvi is an enterprise software and payments company headquartered in Muncie, Indiana. The company was founded in 1980 as Ontario Systems and rebranded as Finvi in October 2021. Its platform combines accounts receivable management, workflow automation, digital communication, and integrated payment processing for clients in healthcare, accounts receivable management, financial services, and government.

Products and Services

Finvi develops collection and revenue cycle management software products including Artiva, FACS, RevQ, and Contact Savvy. These platforms are used by collection agencies, hospital networks, and other receivables-focused organizations to manage accounts, automate outreach, and process consumer payments. According to the company, more than 600 hospital networks rely on its software, including several of the largest health systems in the United States.

SwervePay Acquisition

In 2020, the company acquired SwervePay, a healthcare-focused digital payments platform that allowed patients to pay bills through text and email links without downloading an application. The acquired technology was integrated into the broader Finvi product suite and supports card-on-file storage, integration with patient management systems, and automated collection workflows.

Finvi does not publish standard pricing on its website. The company sells its software through licensed enterprise contracts that are quoted directly to each prospective customer, and pricing varies based on product modules, user counts, and transaction volumes. Finvi does not function as a payment acquirer or merchant services provider; it supplies payment technology that is layered onto the customer’s existing acquiring relationships, so any per-transaction card processing rates are set by the underlying processor rather than by Finvi itself.

Reported Cost Considerations

User reviews and expert content on third-party software directories describe Finvi as priced toward the enterprise end of the receivables software market. Reviewers report that newer modules and add-on products are licensed separately, and that some workflows require multiple licenses per user, which is reported by user reviews and expert content as a factor that can make the platform less cost effective for smaller organizations.

Ownership/Leadership: Tim O’Brien, Chief Executive Officer

Address: 1150 W Kilgore Ave, Muncie, IN 47304

Phone: 765-751-7000

Website:finvi.com