Commerce Payment Systems Overview
Commerce Payment Systems is a merchant account provider that has been linked to North American Bancard, EVO Payments International, and Evolution Bankcard. This may indicate that Commerce Payment Systems has multiple separate backend processing relationships, or that North American Bancard, EVO Payments International, and Evolution Bankcard (all of whom are ISOs of Global Payments) are simply different tiers within a corporate structure that includes Commerce Payment Systems. The company volunteers very little information about itself in its marketing materials, so nearly all information about the company has to be gathered from third-party sources.
Commerce Payment Systems’s products and services include EMV-compatible credit card processing equipment, industry-specific point-of-sale solutions, wireless payment processing, mail order/telephone order tools, and e-commerce solutions. The company advertises a 24/7 phone line and also includes a contact form on its single-page website. Michael Mendlowitz is the CEO of Commerce Payment Systems.
At a glance
Founded: 2006
Location: Hewlett, New York
Acquiring bank: Deutsche Bank
Website: commercepayments.com
Phone number: 866-999-4622
E-mail: Contact form here
Online reputation and reviews
Commerce Payment Systems has been named in hundreds of negative reviews across multiple consumer protection websites. By far the most commonly cited issues are related to the company’s sales force, with a large number of complaints focusing on undisclosed fees, higher-than-expected rates, and misleading advertising. Other major problems include long customer service wait times, difficulty cancelling service, and long-term, expensive equipment leases. This last point is especially concerning, because Commerce Payment Systems prominently advertises that it does not charge early termination fees or require multi-year contracts. While this claim appears to technically be true of Commerce Payment Systems’s policies, it is likely that merchants will not know to watch out for four-year, non-cancellable credit card terminal leases through third-party providers.
Legal actions and lawsuits
There are no outstanding or recently resolved legal actions related to Commerce Payment Systems at this time.
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