United Card Solutions Reviews
United Card Solutions Overview
United Card Solutions is a relatively new merchant account provider that, according to multiple public complaints, is a DBA of a Portland, Oregon-based payment processor called Prestige Payment Systems. United Card Solutions is one of three such brands allegedly created by the company; the other two suspected DBAs for Prestige Payment Systems are National Card Solutions and Direct Processors. All three companies are publicly represented by a marketing specialist named Jeff Easter, but it is unclear what role Jeff Easter fills at United Card Solutions. United Card Solutions does not identify its executive team, its location, or its corporate affiliations on its website.
United Card Solutions’s products and services include credit card terminals, PIN pads, point-of-sale systems, wireless terminals, online payment gateways, online shopping carts, and mail order/telephone order solutions. The company provides a contact form and a dedicated phone number on its website. Jeff Easter is listed as the manager of United Card Solutions, while Brad Law and Jonathan Beckman are the managers of Prestige Payment Systems.
At a glance
Location: Portland, Oregon
Acquiring bank: Wells Fargo Bank
Phone number: 844-838-3089
E-mail: Contact form here
Online reputation and reviews
United Card Solutions is the subject of roughly a dozen negative reviews, which is a rather high amount for its brief time in business. Commonly cited issues within these complaints include nondisclosure of contract terms, poor or unresponsive customer service, expensive long-term equipment contracts, and misrepresentation of rates. In particular, there is some evidence that United Card Solutions refers to its equipment leases as “program fees” without mentioning that they are in fact non-cancellable, four-year contracts through third-party providers. These complaints mirror those that have been filed against Prestige Payment Systems and are also replicated to a lesser extent on the online profiles of National Card Solutions and Direct Processors.
Legal actions and lawsuits
There are no outstanding or recently resolved legal actions related to United Card Solutions at this time.
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